Domain Name Contacts may be created and managed independent of domain names as well, directly from within the Customer Control Panel.

Adding a Contact

1. Login to your Customer Control Panel. 1

2. In the Menu, point to Domains -> Domain Registration -> Contact Management and then click Add.

3. Select the type of Contact you wish to add and provide the details for this Contact.

   Note

   • Contacts are of the following types:

     • General Contact: This contact corresponds to the 4 Contacts (Registrant, Administrative, Technical and Billing) associated with most of the top-level domain names like .COM, .NET, etc..

     • .EU Contact: This type of Contact is specific to a .EU domain name only.

     • .UK Contact: This type of Contact is specific to a .UK domain name.

     • .CN Contact: This type of Contact is specific to a .CN domain name.

     • .CO Contact: This type of Contact is specific to a .CO domain name.

   • The Add Contact form supports the following, except for the Phone Number, Fax Number and Email Address fields:

     • Accented characters in case of the below Contact Types:

       • .EU Contact

       • .CO Contact

     • Chinese characters in case of .CN Contact (Contact Type).

   • Modifying any information of the Registrant Contact for a .NZ ^{(Anchor: nzaddrules)} domain name will result in the change(s) being applied to all .NZ domain names using this Contact. This will also result in a new Unique Domain Authentication ID (UDAI) being generated for each affected domain name.

   • While the system permits adding multiple Contacts with the same Name, Company Name, Address, etc., it is not recommended, as it may lead to confusion while registering domain names and/or managing Contacts in the future.

4. Click Add to complete the process.

Contacts thus added can be viewed from the Contact List page which can be accessed by pointing to Domains -> Domain Registration -> Contact Management in the Menu, and then clicking List. This Contact can be chosen to represent one or more type of Contact for a domain name during the Registration process.

Modifying a Contact

1. Login to your Customer Control Panel. 2

2. In the Menu, point to Domains -> Domain Registration -> Contact Management and then click List.

3. Click the Contact Id link of the Contact you wish to modify.

4. Click the Modify button.

5. Modify the details as required and click Submit to save the changes.

Modifying .US Nexus information associated with a Contact ^{(Anchor: nexus)}

If you associate a Contact with a .US domain name, you must specify the necessary Nexus information for it. You can modify this information at any time, from the Customer Control Panel.

To modify .US Nexus information associated with a Contact

1. Login to your Customer Control Panel. 3

2. In the Menu, go to Domains -> Domain Registration -> Contact Management and then click List.

3. Click the Contact Id link of the Contact you wish to modify. Then, click the Modify Nexus Information button.

4. Specify the new Application Purpose and Nexus Category for the Contact, as appropriate and click Continue to save the changes.

Modifying the CED details of a .ASIA domain name associated with a Contact ^{(Anchor: CED)}

If you associate a Contact with a .ASIA domain name as its CED Contact, you must specify the necessary CED details for it. You can modify this information at any time, from the Customer Control Panel.

To modify the CED Contact details associated with a Contact

1. Login to your Customer Control Panel. 4

2. In the Menu, go to Domains -> Domain Registration -> Contact Management and then click List.

3. Click the Contact Id link of the Contact you wish to modify. Then, click the Modify CED Details button .

4. The existing CED details are displayed. You can modify them, as required.

5. Click Continue to save the changes.

Deleting a Contact

If a specific Contact is no longer required, you may delete the same by following the steps listed below:

1. Login to your Customer Control Panel. 5

2. In the Menu, point to Domains -> Domain Registration -> Contact Management and then click List.

3. Click the Contact Id link of the Contact you wish to delete.

4. Click the Delete button and confirm the deletion.

1. 1. Login Instructions for Adding a Contact
2. 2. Login Instructions for Modifying a Contact
3. 3. Login Instructions for modifying .US Nexus information
4. 4. Login instructions for modifying .ASIA CED details
5. 5. Login instructions for Deleting a Contact